Website Terms

1. About These Terms
These Terms of Use govern your access to and use of the Sheldrick Conservation Lodges website (“the Website”).
By accessing or using this Website, you agree to be bound by these Terms of Use. If you do not agree with these Terms, you should not use this Website.

2. About Us
This Website is operated by The David Sheldrick Wildlife Trust, a charity established in Kenya, which operates Sheldrick Conservation Lodges.
If you have any questions regarding these Terms of Use, please contact us at:
Email: [email protected]
Telephone: +254 (0)111 044 200

3. Informational Purpose
This Website is intended to showcase Sheldrick Conservation Lodges and provide information about our accommodation, conservation activities and guest experience.
The Website does not display live availability, current accommodation rates or booking conditions.
All information, photographs, videos, descriptions and other content are provided for general information and promotional purposes only and do not constitute an offer capable of acceptance or a binding agreement.
Whilst we make reasonable efforts to keep the information on this Website accurate and up to date, we do not warrant that all content is complete, accurate or current. Lodge facilities, services and experiences may change without notice.

4. Intellectual Property
Unless otherwise stated, all content on this Website, including text, photography, videos, graphics, logos, artwork, designs and other materials, is owned by or licensed to The David Sheldrick Wildlife Trust and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, published, modified or otherwise used without our prior written permission, except where permitted by applicable law.

5. Enquiries
This Website enables visitors to submit enquiries regarding accommodation at Sheldrick Conservation Lodges.
Submitting an enquiry or contacting us through this Website does not:
• constitute a reservation;
• create any contractual relationship;
• guarantee availability; or
• oblige either party to proceed with a booking.

We will respond to enquiries as soon as reasonably practicable.

6. Reservations
Reservations are not made through this Website.
If you decide to proceed with a reservation, all discussions regarding availability, accommodation, pricing, payment and booking conditions will take place directly with authorised representatives of The David Sheldrick Wildlife Trust, in person, via email, and via telephone.
Should a reservation proceed, it will be governed by separate booking terms and conditions provided during the reservation process.

7. Privacy
When you contact us or submit an enquiry through this Website, we will process your personal information in accordance with our Privacy Policy. Our Privacy Policy explains what information we collect, how we use it and the rights available to you.

8. Third-Party Websites
This Website may contain links to third-party websites for your convenience. We are not responsible for the content, availability, security or privacy practices of any third-party websites and encourage you to review their terms and privacy policies before using them.

9. Changes to These Terms
We may amend these Terms of Use from time to time to reflect changes to the Website, our operations or applicable law.
The latest version will always be published on this Website together with the date it was last updated.

10. Governing Law
These Terms of Use and any dispute arising from or relating to your use of this Website shall be governed by the laws of Kenya. The courts of Kenya shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms of Use or your use of this Website.